Frequently Asked Questions (FAQ)

What’s your return policy?

Return any of our products–no questions asked–within 30 days of purchase. We even pay return shipping.

Do you ship oversees and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries. Our packages are shipped with UPS or FEDEX and Insured Packages with Delivery Signature Required are recommended.

Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365. Email any time or call us at Austin Lloyd Inc 631-780-4653, M-F from 8AM EST to 6PM EST.